Privacy Policy

Last updated: March 29, 2026

Introduction

BrandCove (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our client portal platform for freelance brand designers. By using BrandCove, you consent to the data practices described in this Privacy Policy.

Information We Collect

Personal Information

We collect personal information you voluntarily provide, including your name, email address, business name, phone number, and payment information. This occurs when you register for an account, sign up for our waitlist, create client projects, upload files, or contact our support team.

Automatically Collected Information

We automatically collect device and usage information such as IP address, browser type, operating system, access times, and pages viewed to help improve our service and user experience.

How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information and security alerts
  • Respond to your comments and customer service requests
  • Send marketing communications (with your consent)
  • Monitor and analyze usage trends and activities
  • Detect and prevent technical issues and fraud

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with industry-standard encryption. However, no method of transmission over the Internet or electronic storage is 100% secure.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Trusted third parties who assist us in operating our platform
  • Business Transfers: In connection with any merger, sale, or acquisition
  • Legal Requirements: When required by law, court order, or governmental regulation
  • Client Collaborations: Information you choose to share with clients through our platform

Your Rights

You have the right to access, rectify, delete, and port your personal data. You may also restrict or object to our processing of your data. To exercise these rights, contact us at ahyung697@gmail.com.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform. You can instruct your browser to refuse all cookies, though some portions of our service may not function properly without them.

Children's Privacy

BrandCove is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at ahyung697@gmail.com or reach out on X @synapse9319.